Privacy Policy

Privacy Policy
CSCA is committed to protecting and respecting your privacy and complying with the principles of the General Data Protection Regulation (GDPR). It is important to us that we process the information we hold about you fairly and transparently.

Our Privacy Policy sets out the basis on which we will process any personal data we collect from you, or that you provide through your use of our website or mailing list. We hope this policy will enable you to understand how we are handling your data. If you have any questions, or want to suggest improvements to our privacy information, please let us know by contacting us on info@spiritandculture.org.uk

Cookies
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
CSCA uses cookies to store anonymous information about you and your online browsing activities. We may collect information about your computer, including, where available, your IP address, geographic location (if you allow when prompted by your browser), operating system and browser type, for system administration when you access our website. Data stored in this way is not personally identifiable. We do this to understand how our visitors use our website and to ensure the best possible user experience. We advise those wishing to control this to do so in the web browser they are using.

Visitors to our Website
We use Google Analytics & CRM to collect standard internet log information and details of visitor behaviour patterns on our website. This information is processed in a way which does not identify our visitors, and we do not make, or allow Google to make, any attempt to discover the identities of those visiting our website. If you would like to opt out of Google Analytics, Google provides a browser add-on that allows a user to opt-out of receiving Google Analytics cookies.
If we do wish to collect personally identifiable information through our website, we will make this clear and will explain what we intend to do with the data we collect.

Your Information
Depending on the services you interact with, we may hold the following aspects of your personal data:
• name
• address
• e-mail address
• telephone number
• Gift Aid status
• encrypted credit card details in the form of a token
• details of your visits to our website and the resources that you access using cookies
• general communication we may have with you
• marketing preferences
• relationships, including organisations and affiliations
• information on your social media profiles where you follow us
• data acquired by third parties.

We will use all the information provided to build a profile of you to be used in delivering our services such as marketing our appeals, updating you on our activities, processing your donations or responding to any queries.

We will take all steps reasonably necessary, including maintaining appropriate policies, procedures and security features, to ensure that your data is treated securely, protected from unauthorised and unlawful access and use, and handled in accordance with this Privacy Policy.

Mailing List Sign-up
When you subscribe to our mailing list, we collect personal information which we use for a number of reasons: to tell you about events and activities you’ve expressed interest in; to contact you if we need to obtain or provide additional information; to confirm that our records are correct; and to check periodically that you are satisfied with our services.

We do not rent or trade email lists with other organisations and businesses.

We use a third-party provider, Constant Contact, to deliver our news to our mailing list. We gather statistics around email opening and clicks using industry-standard technologies, which helps us monitor and improve our communication with you.

You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@spiritandculture.org.uk

Links to Other Web Sites
CSCA website contains links to other third-party websites and uses social media features. These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. We also maintain presences on social media platforms including Facebook, Twitter and Instagram. These sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you will need to check that site’s privacy statement.

Access to Your Personal Information
You are entitled to access the personal information that we hold on you. Email your request to: info@spiritandculture.org.uk